About us

About Pharmacy Sleep Services

About us 1

A full, good night’s sleep should be possible for everyone

At Pharmacy Sleep Services, we believe that there is a better way to overcome Obstructive Sleep Apnoea (OSA) – a way that is simple, easy and provides real clinical benefits. Everyone deserves the opportunity to assess their sleepiness level, improve their quality of sleep and combat snoring and sleep apnoea.

In our experience talking to our pharmacies, what people need when they are faced with sleep apnoea symptoms is; simple, discreet sleep testing, a trusted solution, access to a wide range of industry-leading CPAP products, and ongoing face-to-face support. This is the Pharmacy Sleep Services Program.

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Our mission and what it means for you

Pharmacy Sleep Services was created with the goal of helping as many pharmacies help as many patients as possible overcome their obstructive sleep apnoea concerns with ease. Our mission still stands today. We aim to provide patients with easy access to the best available sleep apnoea solutions available in the market with personalised, local, face-to-face support every step of the way.

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Continued improvement for excellent patient care

Since Pharmacy Sleep Services is run by reliable, trained, professional pharmacy partners, we spend our time improving our service and listening to the people who use it.

As a Philips Healthcare owned business, we are constantly staying up to date in obstructive sleep apnoea research and the latest CPAP therapy products and breakthroughs. Our findings are consistently reflected in our testing process, CPAP machine product offerings and online resources.

What the Pharmacy Sleep Services program can do for your pharmacy and sleep apnoea patients

The Pharmacy Sleep Services program offers pharmacies extensive hands-on staff training from initial patient screening and testing through to diagnosis, product trials as well as marketing and a dedicated Pharmacy Sleep Services Account Manager for you. We are always just a call away. The improvement of a patient’s health is always our top priority.

We started with a single pharmacy-led program and have grown to build a network of over 700 pharmacies in Australia and New Zealand.

When patients take part in the Pharmacy Sleep Services program they can expect:

Home sleep test

Easy, at-home sleep testing

Patients wear a Philips Alice NightOne diagnostic device overnight in the comfort of their home. The device is extremely simple to use and can be put on in just a few minutes.

Patient leaving pharmacy

No waitlist and no GP referral required

The Pharmacy Sleep Services program is a simple, quick and easy process. Patients can get screened for OSA and set up for sleep testing while they are already in store picking up a script.

Sleep consultant

Dedicated sleep apnoea consultant

You can also choose to assign one of your staff members to be your dedicated in-store expert on obstructive sleep apnoea. This helps your pharmacy’s ability to discuss each patient’s unique situation, recommend and send them home with the best possible equipment.

Cpap trial

A tailored CPAP therapy trial

With Pharmacy Sleep Services training you will be able to find the right CPAP machine and mask for your patient that they can take home to trial for 4 full weeks. During this trial period patients will adapt to therapy and their lives will improve.

Ongoing support

Ongoing support

For the duration of your patients’ testing, trial and beyond you will deepen your relationship with your patient by providing support and guidance on any questions, concerns or feedback.

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