What a pharmacy can expect from the PSS program 

As the most accessible healthcare professionals, Pharmacies are ideally placed to offer ongoing support to their patients. The average Australian visits a community pharmacy 18 times per year and this enables pharmacists to regularly identify and screen patients for obstructive sleep apnoea, review adherence to therapy and refer a patient to their GP or trained sleep physician if any issues arise.

What does running the PSS sleep apnoea program involve? 

Partnering with PSS will help you enhance patient care, increase revenue and drive repeat visits.
We provide extensive hands-on staff training that covers:

While we are committed to fully support you and your pharmacy to succeed, your involvement in the program is instrumental. Plus, improving your patients’ health is our top priority every step of the way.

Launch and succeed with the PSS program in these 6 steps:

Step 1: Attend a full day training workshop

We conduct a full day face-to-face, hands-on training day with your pharmacy staff. The more staff who attend this day the more successful your program will be.

Step 2: Employ a ‘sleep champion’

Among other responsibilities, a staff member dedicated to the sleep program is a great way to drive OSA screenings and ultimately sales.

Our best stores have a sleep consultant and carry out over 15 sleep tests per month.

Step 3: Allocate a dedicated sleep apnoea area

Display a relevant and engaging range of sleep apnoea products, including CPAP machines and Point of Sale (POS) marketing materials.

PSS provides you with all the materials and products you need to drive awareness of your new services.

Step 4: Screen existing patients

Screening patients is key to driving sales. How many Type 2 diabetes medication scripts per day are you doing? Look for people who fill scripts for other comorbidities like obesity, hypertension and depression. They are at a higher risk of OSA.

Offering a simple OSA questionnaire (that PSS can supply you) at your script counter helps to raise awareness too.

Step 5: Test, diagnose and treat patients with sleep apnoea

Once you’ve completed the first four steps, it’s time to start helping your patients with sleep testing and CPAP trials.

In our 10+ years of industry experience, PSS have found a common factor in all successful pharmacy sleep apnoea programs. In fact, 80% of customers who score positive for sleep apnoea through their overnight sleep study continue their treatment and purchase a CPAP machine and mask from their pharmacy

Click here to see how simple it is to identify and help patients with finding and purchasing the best CPAP treatment for their unique condition.

Step 6: Engage with your local community

While a GP referral isn’t required for patients to enter into the PSS program, driving referrals from local GPs and specialists can significantly boost your success.

PSS can even provide you with all the necessary referral materials to help you pursue this avenue.

Start helping more patients tackle sleep apnoea today.

Contact us and launch the PSS program here.

We run a few [sleep apnoea] promotions in our store. For example, our staff dress up in their pyjamas which creates a lot of interest with our customers and they find it really fun. We also liaise with our local doctors to make them aware that we have a sleep clinic here and we’ve had a lot of doctor referrals which is great for our business

Catherine Reilly,

Sleep Apnoea Consultant, Amcal Pharmacy Rutherford NSW

Real sleep apnoea success stories from real Australian pharmacies.

See for yourself how pharmacies like yours have transformed their patients’ quality of sleep and lifestyle with the PSS sleep apnoea program:

Click here to see more short testimonial videos.

Connect with PSS


Contact us   |   Privacy Notice   |   Terms of use

© 2020 Pharmacy Sleep Services, a Philips company.